Effective date: October 5, 2026
Information we collect
We collect information you send us through the contact form or email, such as your name, practice or agency name, email, phone number, approximate monthly collections, and message. We may also collect basic technical data, such as browser type and pages visited, through standard server logs.
How we use it
We use this information to reply to you, provide and improve our services, and keep the website secure. We do not sell your personal information.
Health information
This website is not for sending protected health information (PHI). Please do not send patient information through the site or by email. Handling of PHI for clients is covered by a separate Business Associate Agreement.
Sharing
We share information only with service providers who help us run the business (such as email and hosting), when required by law, or with your permission.
Retention and security
We keep information only as long as needed and use reasonable safeguards to protect it. No method of transmission is completely secure.
Your choices
You may ask to access, correct, or delete your information by emailing us. Residents of some states, including California and Washington, may have additional rights.
Changes and contact
We may update this policy and will post the new date here. Questions: contact@nova-billing.com.